Our Services
Airport securityto one standard
From the checkpoint to emergency drills, we run every security process in line with regulations.
Overview
Written procedures, drill-tested readiness
At Esenboğa, our security team works to written procedures prepared to meet regulatory requirements. Checkpoint, access control and patrol duties are each defined separately, so every shift starts with everyone knowing which point they are responsible for.
Written procedures alone are not enough. Staff go through regular training, emergency scenarios are tested in drills, and the procedure is reviewed again after every drill.
- Regulation-compliant procedures
- Certified security staff
- Scheduled drills
- Documented incident management
Scope
What we handle for security
Passenger and cabin bag screening
We screen passengers and cabin baggage at the checkpoint using the methods set out in the regulations.
Hold baggage and cargo screening
We screen hold baggage and cargo by X-ray and, where needed, by hand search.
Access control
We check restricted area access by card and ID verification and prevent unauthorised entry.
Patrols and surveillance
We run planned patrols across terminal and ramp areas and monitor the camera system around the clock.
Emergency response
In fires, evacuations and medical incidents, we give first response by the procedure and alert the relevant units.
Training and drills
We run staff refresher training and emergency drills on a set schedule.
Process Flow
From risk analysis to drills
Risk analysis
We produce a risk assessment specific to the airport and the operation.
Procedures
We put job descriptions and emergency procedures in writing.
Team and training
We build a certified team and complete role-specific training.
Field operations
We carry out screening, access and patrol duties according to the shift plan.
Review
We evaluate drill results and incident records and update the procedure.
Our Service Commitments
We keep measuring our readiness
The figures are our service level commitments, shared through incident records and a month-end review.
- < 2 min
- Target response time
- 24/7
- Continuous surveillance
- 4 a year
- Planned drills
Frequently Asked Questions
Common questions
If you can't find the answer you're looking for, write to our operations team directly.
Get in touchWhat certifications do your security staff hold?
Our team holds private security officer ID cards and basic aviation security training certificates. Refresher training is repeated at the intervals set by the regulations.
How are emergency scenarios determined?
Scenarios are based on the airport's emergency plan and our own risk assessment. Fire, evacuation, medical incident and security breach scenarios are regularly tested in drills.
How are incidents reported?
Every incident is recorded during the shift in which it occurs and sent to you the same day. At the end of each month, all incidents are reviewed together with their root causes.
Can we combine security with your other services?
Yes. Combined with passenger and ground handling, shift plans are built from a single centre, which removes the gaps that open up at handover points.
Other Services
